Frequently Asked Questions
How do you ensure that my items arrive safely and without damage?
ProMove Transport carefully wrap and pack all smaller items and ensure that furniture is suitably protected for travel. We offer special moving services for particularly fragile, delicate or valuable items like antiques or art. We ensure that every item arrives at the other end in the same condition as it was when packed.
Which geographic areas do you service?
ProMove Transport are based in Melbourne but service regional Victoria also and can offer services for interstate or international moves as well.
Do you offer short or long term storage?
Yes, we do. From six months to ten years we will ensure that your belongings are compactly prepared for storage and securely stored.
What do your Pre-Packing Services in Melbourne include?
Our Pre-Packing Services in Melbourne are designed to make your move as smooth as possible. We offer professional packing to ensure your belongings are carefully packed and ready for transport.
Do you have Pre-Packing Removalists for Melbourne CBD?
Yes, we provide Pre-Packing Removalists in Melbourne CBD. Our team is experienced in packing and preparing items for both residential and commercial moves, ensuring everything is secure and well-organised.
What do your Art & Antiques Shipping Services cover?
We provide specialised Art & Antiques Shipping Services to handle valuable and delicate items. Our team takes extra care to pack and transport your precious pieces with attention to detail.
Can you tell me more about your Moving Pre-Packing Service?
Our Moving Pre-Packing Service involves our professional team packing your items before your move. This service is perfect for those looking to save time and ensure their belongings are packed securely.
What services do you offer for Commercial Removals in Melbourne?
We handle all types of Melbourne Commercial Removals, including office relocations and business moves. Our team works efficiently to lessen the downtime and ensure a smooth transition for your business.
Do you also provide rubbish removal and demolition services?
Yes, we offer Rubbish Removal and Demolition Services for both homes and businesses. Whether you’re clearing out a space or dealing with demolition debris, we can help you get rid of unwanted items quickly and safely.
What Commercial Moving Services do you provide in Melbourne?
Our Commercial Moving Services cater to businesses of all sizes. We work with your schedule and use the right equipment to ensure a hassle-free move to your new location.
Do you offer Sensitive Freight Services in Melbourne?
Yes, we provide Sensitive Freight Services in Melbourne, ideal for moving delicate or high-value items. Our team handles these shipments with extra care to ensure everything arrives safely.
Do you offer Piano Removal Services in Melbourne?
Yes, our Piano Removalists in Melbourne have the expertise and tools to safely move pianos of all sizes. We take special care to protect your piano during the entire moving process.
What Moving Packaging Services are available in Melbourne?
We offer Moving Packaging Services that include high-quality packing materials and expert packing assistance. Our goal is to ensure your items are packed securely and your move is as hassle-free as possible.
How can I reduce my moving costs?
To reduce your moving costs, consider decluttering your home before the move, as fewer items can lower transportation expenses. Also, book your move during off-peak times, and if possible, pack your belongings yourself using materials you already have.
What do you say when asking for relocation assistance?
When asking for relocation assistance, clearly explain your needs and timeline. You can say, “I am planning to move on [date] and would like to know what services you offer and the estimated costs involved.
What types of services does the removalist company in Melbourne offer?
The removalist company in Melbourne typically offers services such as packing, loading, transporting, unloading, and unpacking. Some also provide additional services like storage solutions and specialised packing for fragile items.
Are the movers employed by the removalist company trained and experienced?
Yes, the movers employed by the removalist company are trained and experienced professionals who are skilled in handling all types of moves. They are knowledgeable about best practices for packing and transporting items safely.
Does the removalist company provide packing materials for the move?
Most removalist companies offer packing materials for the move, including boxes, tape, and protective wrapping. Some may include these materials in their service package or offer them for purchase.